At Packaging Wolf LLC, we are committed to delivering your custom packaging safely, efficiently, and on time. Since every order is manufactured according to your unique specifications, production and shipping timelines may vary depending on the product, order quantity, customization, and finishing options selected.

Order Processing

Production begins only after your artwork has been approved, order details have been confirmed, and full or agreed-upon payment has been received. Because all of our packaging is custom-made, we do not maintain ready-to-ship inventory.

Production Time

Our standard production time is typically 10u201314 business days for most custom packaging products. Larger or highly customized orders may require additional production time. Specialty finishes such as foil stamping, embossing, debossing, Spot UV, soft-touch lamination, or custom inserts may require additional production time.

Shipping Time

• United States: 2u20137 Business Days
• Canada: 3u20138 Business Days
• United Kingdom: 4u20138 Business Days
• Australia: 5u201310 Business Days
• International Orders: 5u201312 Business Days (depending on destination)

Shipping Charges

Shipping costs are calculated based on package size and weight, shipping destination, shipping method selected, and order quantity. For many standard orders, Packaging Wolf LLC offers free shipping to qualifying destinations. Any applicable shipping charges will be clearly communicated during the quotation or order confirmation process.

Order Tracking

Once your order has been dispatched, you will receive a shipping confirmation email containing your tracking information, allowing you to monitor your shipment until delivery.

Delivery Address

Customers are responsible for providing accurate and complete shipping information. Packaging Wolf LLC is not responsible for delays, failed deliveries, or additional shipping charges resulting from incorrect or incomplete shipping addresses. If you need to update your shipping address, please contact us immediately before your order has been dispatched.

International Shipping

We proudly serve customers worldwide. International shipments may be subject to customs inspections, import duties, taxes, brokerage fees, and local government regulations. These charges are the sole responsibility of the customer unless otherwise agreed upon in writing.

Shipping Delays

While we strive to meet every estimated delivery date, delays may occasionally occur due to severe weather, customs clearance procedures, carrier delays, public holidays, natural disasters, transportation disruptions, or government restrictions. Packaging Wolf LLC cannot guarantee delivery dates under these circumstances.

Damaged Shipments

If your package arrives visibly damaged, please inspect the shipment before accepting delivery whenever possible, take clear photographs of the packaging and damaged products, and notify our customer support team within three (3) business days of delivery.

Missing Shipments

If your tracking shows the package delivered but you have not received it, verify the shipping address, check with household members or your receiving department, contact the carrier, and reach out to our support team if it still cannot be located.

Split Shipments

For larger orders, we may ship your order in multiple packages to ensure faster and safer delivery. Separate tracking numbers will be provided when this occurs.

Delivery Acceptance

Ownership and responsibility for the products transfer to the customer upon successful delivery to the shipping address provided during checkout or order confirmation.

Contact Us

Packaging Wolf LLC
Email: support@packagingwolf.us
General Inquiries: info@packagingwolf.us
Website: www.packagingwolf.us